Technical Support
Direct Service Line: 855-372-1368
Main Office Line: 800-325-6152
Fax: 636-379-1153
Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday: 8 am to 12 pm
Sunday: Closed
Email: [email protected]
Service Company Locator
Enter a zip, postal code, or city to locate the nearest service provider.
Review your warranty statement prior to selecting a provider.
Our standard warranty policies apply to any work performed by these service providers. Please review your warranty statement, and visit the Warranty Support page for additional information.
True’s warranty covers reasonable travel time which is defined as 30 miles one way, anything more than this must be pre-approved. Please contact Warranty Support for prior approval before having any unit serviced by a company outside the normal warranty coverage area. Excessive travel will not be covered under warranty without pre-approval.
Due to commercial licensing and insurance terms, some companies may not travel from state to state, or from country to country.
Service Company Search
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Service Bill Free for 7 yearsThe industry's best warranty Service Bill Free for 7 years
