Before accessing our Service Provider list please review the following so you can understand and agree to the terms listed.
The service providers listed are not employed by True Food Service. The list is compiled by True and consists of qualified providers recommended to perform work on our units whether they are within warranty or not.
Our standard warranty policies apply to any work performed by these providers. Before accepting these terms, please view the warranty statement by visiting the Warranty Support Page.
If you agree to these terms please click 'Accept' to access the Preferred and Recommended Service provider list. This list will allow you to locate a provider in your area. True's warranty covers reasonable travel time which is defined as 30 miles one way, anything more than this must be pre-approved. Please contact Warranty Support for prior approval before having any unit serviced by a company outside the normal warranty coverage area. Excessive travel will not be covered under warranty without pre-approval.
True recommends, but does not require that a service provider from this list is used, however, we do require that a licensed professional is used to perform any warranty service on your True unit.