True Support Icon blue with tools


Warranty Compressor Reimbursement or Replacement

For U.S. and Canada customers only.

Email: [email protected]
Fax: 1.636.980.8510

For customers outside the U.S. and Canada, please visit our International Support page.

Before completing the form below, please read our Warranty Compressor Procedures.
Request Type
(please select one below)

Note: Additional information may be needed to process requests (we will advise if additional information is needed).

What Is The Compressor Failure?


Is Condenser Blocked?


Upload Picture of Defective Compressor Tag

For credit, reimbursement or new compressor, a copy or picture of the tag from the defective compressor must be submitted along with the completed form.

If you prefer to submit your compressor reimbursement claim by mail or fax, then please download, print and complete the Warranty Compressor Reimbursement Form (PDF) and send it to:

  • Mail: True Manufacturing Co., Inc., 2001 East Terra Lane, O'Fallon, MO 63366-4434
  • Fax: 1.636.980.8510

Order Parts Online

The fastest way for dealers and suppliers to order True OEM parts and accessories.
An online store for U.S. consumers to buy OEM replacement door gaskets for their True Refrigeration equipment.